Have you ever wondered why the CEO gets the corner office on the topmost floor? Have you ever wondered why everybody has to rise when Judge enters the room?
There is a distinct hierarchy everywhere – in hospitals, airports even in Restaurants: head chef and a sous chef, Pilot and a co-pilot, Doctor and a nurse.
It makes sense that the doctor does the operation, and the nurse has a supporting role, but it does not mean that the nurse’s job in any way inferior to the doctor’s job. I am sure nobody says this aloud but isn’t it implicit. We all grow up having a mental model around what is essential and what is not – who has power, and who does not? Principal versus the teacher in school. As a kid, nobody explained the org. Chart of the school to me, but it was evident to me that the Principal was at the top.
Just because somebody has a corner office or has more responsibilities or gets paid more does not mean that they are at the top of the food chain. We, humans, have a come a long way since our Stonehenge days in terms of technical and medical advances. But we have been unable to get rid of this hierarchical system – it is ingrained in us.
Ideally speaking every person in a company has a role and they get paid based on the risk they take (in most cases), instead of treating the CEO like any other role we have made it THE role. OK – so CEO makes the final decision, earns money, but he/she also carries the risk of the decision. Still, everybody underneath him plays an equally important role, then why does CEO role get biased attention.
I am not advocating that we do away with the entire reporting system. We do need some structure. But, do we need the associated superior/inferior label that people seem to attach to it. Just because I am somebody’s boss doesn’t mean I automatically get the best chair in the room or tea gets served me to first. All of this is an ego trip and has nothing to do with my job.
Undue importance to the superior roles creates an additional set of actions which add no value. All of a sudden, the boss becomes the person who can make or break your life. All the employees want to be in his good graces because he makes the call. Shouldn’t the decision be made on more objective measures than the whims and fancies of just one person? The role of that person is to serve not to rule. There is nothing wrong with ruling as long as there is no I involved. It is harder than said, but it needs to come from both sides. Boss needs to understand that its just a role that he is playing and the employees need to treat him/her accordingly.
How are you encouraging the hierarchy?