I had written a post about Diversity and Inclusion a while ago. And I am still fascinated by the power of diversity.
I like to travel as some of you know – and I realized that for the last few trips we have always stayed at an Airbnb. I remember being skeptical about the idea initially. What! Do you live in someone’s house? They live there too! How does that work?
But, after the very first one, I was hooked to the idea. I was a total convert. Why do I like Airbnb? And how is it related to Diversity and inclusion. For those of you not familiar with Airbnb – here is the link to the website. But even important is their mission
“Our diverse global community makes Airbnb possible. Building an inclusive platform for all hosts and guests is our greatest goal, and we’re always working to improve it.”
Brian Chesky – co-founder and CEO of Airbnb states the following succinctly.
If you think about it, the very foundation of Airbnb is based on inclusion. You open your houses first to a stranger and then open your hearts to them as well. It is difficult to not like a human after you have ‘really’ seen them. For example, in my most recent trip to Toronto with my friend we were staying with an Asian family – complete with a kid, grandparent, and the parents. It was a very lovely Airbnb – the living room and kitchen was a common area, our bedrooms and bathroom were separated.
And if you are from an Asian culture, you instinctively understand the situation. The grandparent(s) usually travels along with the family to take care of the kid. They did not speak English, and we did not speak Chinese. The first day we were there, we were very polite and just nodded and smiled at each other if we crossed paths. At night the little kid starts crying. My friend and I give each other a look – ‘Kids’ and we went to sleep as the rooms were very well segregated. Next day we saw what they had for breakfast, they saw that we skipped breakfast. We could see the kid viewing us to see what we did, how we did etc. That evening she came up to us with her mother shyly and gave us two candies. Next day we returned the favor. And by that time we had become quite familiar with each other. And when we left, we took selfies. We exchanged our names.
Now, this is what happens in a joint family in India. You live with other people – you ADJUST, and you ACCEPT. This is what makes us a grow as a person. Living in Airbnb reminds me of that. And at the same time in a world where technology is pulling people away, we need more of these instances to remind us that we are all humans who share space on this lovely planet called earth.
I enjoy these tiny, intimate connection with people who I have never met – because it reminds me of our oneness.